What To Expect
When you first arrive at Balance Spa, our staff will greet you with a smile and welcome you into the Balance Spa family. Rest assured we will be expecting your arrival and will ensure that you are at ease during your time with us. Our Spa Coordinator will check you in upon arrival and invite you to relax with a glass of purified water or herbal tea while your therapist is preparing your relaxing experience.
As opposed to the 50 or 80 minute massage therapy offered at other Boca Raton spas, we offer full 60 and 90 minute massages. With a full hour or hour and a half, our therapists spend 100% of their time with you as the client listening to you and focusing on healing to ensure you have the exact experience you were hoping for and more.
We want to thank you for becoming part of our Balance Spa family. We know that you’ll feel renewed every time you step out of our doors.
Boca Raton Spa Policies
Guests are invited to make reservations through our website or by calling our front desk at 561-208-8111. Please note that a major credit card or gift certificate number is required to secure your reservation date and time.
At Balance Spa we pride ourselves on operating a prompt appointment schedule, ensuring that your services with us will not impact the timing of the rest of your day and allowing for you to have the full benefit of your scheduled time. In order to maintain this courtesy for all of your guests, your appointment time will be reduced should you arrive late for an appointment so that your treatment will end as originally scheduled. For your first visit with us, we recommend that you arrive 5-10 minutes early to complete a short form and address any questions or concerns with our staff.
The consumption of alcohol is not recommended before or promptly after treatment. If you are pregnant, please inform us when scheduling your appointment. During pregnancy, please check with your doctor prior to having treatments using deep pressure, aromatherapy and any treatment involving heat. If you have a contagious illness, please reschedule your appointment for another time.
Gratuities are not included in the service fee, but are gladly accepted. Standard Boca Raton spa gratuity rates are comparable to the local service/restaurant industry with the average gratuity falling between 15 – 20%. You may of course leave a different rate, depending on the quality of service and your satisfaction. When possible, cash gratuities are preferred.