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Spa and Wellness Policies

Spa and massage bed prepared for guests at Balance Spa Boca

What You Can Expect

When you arrive for your experience at Balance Spa, we will be expecting you. Our Spa Coordinator will greet you with a smile and welcome you into the family. Upon check-in, we will invite you to relax with a glass of purified water or herbal tea. Meanwhile, your therapist will prepare your personalized, rejuvenating spa and wellness experience.

While many luxury spas in Boca Raton offer 50 or 80-minute massage therapy appointments, our boutique spa offers full 60 and 90-minute massages. Our therapists spend 100% of their hour or hour-and-a-half with you. We listen carefully to each of our clients, focusing on your unique healing. Rest assured, you will have the exact experience you hoped for and more.

Thank you for joining our Balance Spa family. We know you’ll feel renewed each time you step through our doors.

Nurture your body. Reclaim your health. Restore balance.

Balance Spa and Wellness Policies

Cancellation

Appointments changed or cancelled less than 12 hours before the scheduled time are subject to a 50% late cancellation fee.

You can make reservations through our website or by calling our front desk at 561-208-8111. Please note that a major credit card or gift certificate number is required to secure your reservation date and time.

Spa and Wellness Arrival

At Balance Spa, we pride ourselves on operating a prompt appointment schedule. This ensures your services will not disrupt your schedule and you’ll receive the full benefit of your scheduled time.  If you arrive late for an appointment, your appointment time will be reduced so that your treatment will end as originally scheduled to maintain this courtesy for all of our guests. For your first visit with us, we recommend that you arrive 5-10 minutes early to complete a short form and address any questions or concerns with our staff.

Health
Considerations

The consumption of alcohol is not recommended before or after treatment. If you are pregnant, please inform us when scheduling your appointment. During pregnancy, please check with your doctor if it’s OK to have treatments using deep pressure, aromatherapy, and any treatment involving heat. If you have a contagious illness, please reschedule your appointment for another time.

Spa Prices & Gratuities

Gratuities are not included in the spa prices but are gladly accepted. Standard Boca Raton spa gratuity rates are comparable to the local service/restaurant industry with the average gratuity falling between 15 – 20%. You may, of course, leave a different rate, depending on the quality of service and your satisfaction. When possible, cash gratuities are preferred.

Our Clients Say It Best

rachel wachs profile picture
rachel wachs
2 years ago
Summer is AMAZING!!!!!

Best massage!!!!
Robert Nelson profile picture
Robert Nelson
2 years ago
I really enjoyed my experience today at Balance spa. The staff were friendly and polite. I received a medical massage due to jaw and lower back pain. I can’t thank Dr. Bo enough! I was amazed by how the massage really helped with my chronic pain. I highly recommend Balance Spa and Dr. Bo. Amazing massage!!!
Natalie Pouchet profile picture
Natalie Pouchet
2 years ago
Exceptional service!!!!
I highly recommend this location the service is excellent, the staff and therapist are extremely knowledgeable and always welcoming. Balance Spa is certainly one of a kind.
Melissa Moore profile picture
Melissa Moore
2 years ago
Balance Spa is amazing. I had a facial with Alena and she had my skin glowing. Her skin care advice is invaluable. I will see her monthly as part of my skin care routine.
Tricia Moceo profile picture
Tricia Moceo
2 years ago
I absolutely love Balance Spa! This mama gets all the relaxation she needs. Alexee has my skin glowing each and everytime. Cynthia’s massages are the best hands down and Mary’s sweet smile and awesome personality really make my visits the best! Love love love the team at Balance Spa
Dina Mincieli profile picture
Dina Mincieli
2 years ago
Yesterday was my first time at Balance spa, I was given a gift card for my birthday and that was seriously the best bday present I ever got. The whole experience from making the appointment to the very end was a amazing experience. I did the retreat package. Dejana did my massage and it was absolutely amazing. Alexee did my facial and i haven't had a facial that good in a very long time. I didn't want it to ever end. I left feeling so relaxed and my skin is so soft and glowy. I will definitely be returning ☺️
Judy Leone profile picture
Judy Leone
3 years ago
Hands down , absolutely the Most superb massage of my life !! And I have had many !!
Mary is spectacular!! She is attentive, educated, empathetic and delightful

Balance Spa is beautiful and Welcoming and the bonus is Mary as one of their therapists. Already rebooked with Mary for the next 3 sessions ☺️☺️☺️
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